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These terms set out how your 9bdk account works — what we provide, what you can do, and how we handle your information. Access to 9bdk depends on your local law and eligible regions; read these terms before you open or use your account.
By opening and using a 9bdk account, you confirm that you have read and accepted these terms in full. We may update these terms when our services change; we will notify you through your registered account before material changes take effect, and continued use after that notice means you accept the revised terms. These terms apply to all activity on your account — including deposits made via bKash, Rocket, or Bank Transfer, withdrawals back to those same wallets, and any interaction with the games or sportsbook available in the lobby. Where a specific feature or information carries its own conditions, those conditions sit alongside these terms and do not replace them. If any part of these terms conflicts with applicable law in your jurisdiction, that part is read down to the minimum extent necessary to comply; the rest of the terms remain in force. We do not waive any right under these terms by failing to enforce it on one occasion. Questions about how a specific clause applies to your account can be directed to our support team through the contact routes listed in the Support section below.
Deposits and withdrawals via bKash are subject to these terms and to bKash's own service conditions.
Rocket wallet transactions on your account follow the same rules as all other payment methods covered here.
Bank Transfer activity is logged against your account and falls within the scope of these terms.
Access and eligibility depend on your local law and the eligible regions we serve. Check your local rules before using the account.
Not every interaction with 9bdk is governed by the same rules. This section clarifies where these terms apply and where separate conditions or third-party rules take over, so you know exactly what you are agreeing to.
Creating, verifying, and using your 9bdk account — including login, password changes, and account closure — is fully covered by these terms.
All deposits and withdrawals processed through your account, regardless of payment method, fall within these terms. Third-party wallet providers like bKash and Rocket operate under their own separate terms.
Games, odds, and content available in the 9bdk lobby are covered here. Game mechanics and RTP data are shown only where the game provider exposes them directly.
External links, payment processors, and any service not operated directly by 9bdk are outside the scope of these terms. We are not responsible for third-party terms or practices.
You have concrete choices about how your information is held and used. At any point you can request a copy of the transaction and activity records tied to your account — these are accessible directly from the account history section once you are signed in. If any personal detail on your account is incorrect, you can update it through the account settings page or ask our support team to correct it on your behalf. Where you believe a transaction has been recorded in error, you can raise a dispute by contacting support with the relevant transaction reference. We will review the record and respond through the same channel you used to contact us. These rights sit alongside any rights you hold under applicable law in your jurisdiction; nothing in these terms limits a statutory right you cannot waive. If you want to close your account, the option is available in account settings, and we will process any remaining eligible balance back to your verified payment method.
Your full transaction history is available in the signed-in account area. Filter by date or payment method to find a specific entry.
Update your name, contact information, or payment details in account settings, or ask support to make the change for you.
If a charge or transaction looks wrong, contact support with the transaction reference and we will investigate and respond.
For any matter covered by these terms that you cannot resolve through account settings, our support team is reachable via the routes listed in the Support section.
If you have a question about these terms or need to act on a right described above, use one of the contact routes below. We respond through the same channel you use to reach us.
Open the chat widget from any page on 9bdk while signed in. Describe your question and include your account reference for faster handling.
Send your query to our support address listed on the Contact page. Include your registered account email and the relevant transaction or clause reference.
The Help Centre in your signed-in account area covers common terms questions with step-by-step answers. Check there first before raising a new request.
We hold your account data only for as long as it is needed to operate your account and meet our obligations. You can request a change or deletion through the support routes above.
Account and transaction data is stored securely and used only to operate your account, process payments via bKash, Rocket, or Bank Transfer, and respond to your support requests. We do not sell your data.
We use cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser at any time without losing your account access.
Your account is protected by your login credentials. We will never ask for your password through chat or email. If you suspect unauthorised access, change your password immediately and contact support.
When these terms change, we notify you via your registered account before the change takes effect. To request a copy of the current terms or ask about a specific clause, contact support through the routes listed above.
These are the questions we hear most often about how the 9bdk terms work in practice.
Yes. All deposits and withdrawals processed through your 9bdk account — including those made via bKash, Rocket, or Bank Transfer — fall within these terms. The payment providers also have their own separate service conditions that apply on their side of the transaction.
We notify you through your registered account before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms. You can always find the current version on this page.
Yes. Your full transaction history is available in the account history section once you are signed in. If you need a formal copy for another purpose, contact our support team and we will provide one through your registered contact details.
Contact support with the transaction reference number and a brief description of the issue. We will review the record and respond through the same channel. You can find the transaction reference in your account history.
Yes. Access to 9bdk and the services described in these terms depends on your local law and the eligible regions we serve. It is your responsibility to check whether using the account is permitted under the rules that apply to you.
The account closure option is in your account settings. Once closed, any remaining eligible balance will be returned to your verified payment method. For data removal requests beyond standard closure, contact support directly with your account details.